PRIVACY POLICY

Media Ride Privacy Policy

Effective Date: [Insert Date]

Your privacy is important to Media Ride. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, including the website, mobile application, and related services. By using Media Ride, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

1.1 Information You Provide:

• Account Information: Name, email address, phone number, and payment details provided during registration.

• Ride Details: Pickup and drop-off locations, ride preferences, and feedback.

• Communications: Messages and inquiries you send to Media Ride or its Drivers.

1.2 Information We Collect Automatically:

• Location Data: Real-time location of Users and Drivers to facilitate ride matching and routing.

• Device Information: IP address, device type, operating system, and app usage data.

• Transaction Details: Information about payments, promotions, and ride history.

1.3 Information from Third Parties:

• Background checks and driving records for Drivers.

• Information from payment processors and other service providers.

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Services:

• Facilitate ride requests, payments, and customer support.

• Personalize the User experience and improve app functionality.

2.2 Ensure Safety and Security:

• Verify identity, prevent fraud, and conduct background checks.

• Monitor platform usage to detect and address violations of our Terms & Conditions.

2.3 Communication:

• Send trip confirmations, updates, and promotional offers.

• Respond to inquiries and support requests.

2.4 Legal Compliance:

• Comply with applicable laws, regulations, and court orders.

3. Sharing Your Information

We may share your information under the following circumstances:

3.1 With Drivers:

• To match Users with Drivers, we share ride details such as location and contact information.

3.2 With Third-Party Service Providers:

• To process payments, perform analytics, and conduct background checks.

3.3 With Law Enforcement and Regulatory Authorities:

• To comply with legal obligations or protect Media Ride’s rights, property, and safety.

3.4 During Business Transactions:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Choices

4.1 Managing Your Account:

• Update or delete your account information through the app.

4.2 Location Settings:

• Enable or disable location tracking in your device settings. Note that disabling location may limit app functionality.

4.3 Communication Preferences:

• Opt out of promotional messages by following the unsubscribe instructions included in emails.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.

• Comply with legal obligations and resolve disputes.

• Enforce our Terms & Conditions.

6. Data Security

We implement industry-standard security measures to protect your information. However, no data transmission or storage system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Media Ride does not knowingly collect personal information from children under 13. If we become aware that a child’s information has been collected without parental consent, we will delete it promptly.

8. International Data Transfers

If you access Media Ride outside of [Insert Home Country], your data may be transferred to and processed in a country with different data protection laws. By using our platform, you consent to this transfer.

9. Third-Party Links

Our platform may contain links to third-party websites and services. Media Ride is not responsible for the privacy practices of these external entities. We encourage you to review their privacy policies.

10. Updates to This Privacy Policy

Media Ride may update this Privacy Policy periodically. Changes will be posted on the platform with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Media Ride, Nyla LLC 
📞 703-906-3901
📧 [Insert Email Address]
🌐 www.medaride.com